AI Support that
actually understands
Answer questions, resolve issues, and keep your customers happy.
All from one intelligent AI agent trained on your content.
Acme Inc.
Team workspace
Dashboard
Overview of your AI support agent performance
Total Conversations
1,248
↑ 18.6%
vs May 7 – May 13
Resolved Conversations
846
↑ 16.7%
vs May 7 – May 13
Resolution Rate
67.8%
↑ 8.3%
vs May 7 – May 13
Avg. Response Time
2.6s
↓ 8.3%
vs May 7 – May 13
Satisfaction Score
4.7 / 5
↑ 0.3
vs May 7 – May 13
Conversations Over Time
Conversations by Source
Conversations by Status
Platform
Everything support teams need.
One platform to automate answers, manage conversations, and surface insights in real time.
01 · AI Agent
From question
to answer, instantly.
Train on your docs, website, and files. Resolves 70% of questions automatically, no human needed.
02 · Human Handoff
Escalate with
full context preserved.
When the AI can't help, it routes to your team instantly, handing over the full conversation so nobody starts from scratch.
"This refund request needs manual review. Handing off to Sarah with full context."
Sarah K. assigned
Full context transferred · just now
03 · Knowledge Base
Ingest anything.
Stay in sync.
Websites, PDFs, Notion pages. Auto-synced as your content changes.
docs.widget.com
234 pages
billing-policy.pdf
12 pages
Help Center (EN)
120 articles
04 · Analytics
Insights that
actually matter.
Resolution rates, topic clustering, and conversation metrics, updated in real time.
Resolution
67.8%
↑ vs last week
Response
2.6s
↓ vs last week
Satisfaction
4.7/5
↑ vs last week
05 · Custom Widget
Your brand. Your colors.
Your widget.
Full control over colors, fonts, avatar, and conversation starters.
Customize
AI Support
Online · replies in seconds
Setup
Live in under 5 minutes.
No engineers, no complex configuration, no waiting.
- 01
Connect your website
Paste a single script tag. The widget appears live on your site in seconds.
- 02
Import your knowledge
Sync your docs, Help Center, PDFs, and Notion pages with one click.
- 03
Customize the widget
Match your brand exactly: colors, fonts, avatar, and conversation starters.
- 04
Go live instantly
Your AI agent handles questions 24/7. Your team steps in only when it matters.
Integrations
Explore integrations
for your stack.
Save time and start faster with pre-built integrations for every tool your support team already uses.
FAQ
Common questions.
Less than 5 minutes. As soon as you connect your knowledge base (website, Help Center, or PDFs) our system processes and indexes everything automatically. You can start testing before the page even finishes loading.
Completely. You control colors, typography, launcher icon, avatar, border radius, welcome message, and conversation starters. The widget editor has a live preview so you see changes instantly.
When the AI's confidence drops below your configured threshold, it routes the conversation to your team seamlessly, handing over the full chat history and context so the agent doesn't have to start from scratch.
Yes. The AI auto-detects and responds in 90+ languages, even if your entire knowledge base is written in English.
We are SOC 2 Type II certified. All data is encrypted at rest and in transit. Your knowledge base and conversation data are never used to train foundational models.
Yes. We integrate with Zendesk, Intercom, HubSpot, Salesforce, and more. Human handoffs land directly in your existing queue so your workflow doesn't change.
Start supporting customers
in minutes.
Join 1,200+ modern teams delivering exceptional support at scale. Free to start.